Privacy Policy​

We value your trust and are dedicated to safeguarding your privacy

Privacy and Cookie Policy

Effective Date: 21.11.2024

Last Update Date: 04.01.2025

To make this document clear and consistent, throughout this Privacy Policy we will refer to TokYouSushi.ie as “we,” “us,” or “our.” We value your trust and are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or place an order using our online services.

1. Information We Collect

When you place an order through our website, we collect the following information:

  • Personal Information: Name, contact details (phone number and email address), and pick-up time.
  • Order Details: Items you select and special instructions (if any).

2. How We Use Your Information

We use your information for the following purposes:

  • 2.1 To process and deliver your orders.
  • 2.2 To communicate with you regarding your order.
  • 2.3 To improve our services and ensure the best possible customer experience.

3. Legal Basis for Processing

We process your personal data based on your consent, which you provide when submitting your order form, and to fulfill our contractual obligations in delivering your order.

4. Data Retention

We retain your information only as long as necessary to:

  • 4.1 Complete your order.
  • 4.2 Comply with legal and regulatory obligations.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • 5.1 Delivery services to fulfill your order.
  • 5.2 Payment processors to complete transactions securely.

6. Your Rights

Under Irish data protection law, you have the following rights:

  • 6.1 Access: Request a copy of the data we hold about you.
  • 6.2 Rectification: Correct any inaccurate or incomplete data.
  • 6.3 Erasure: Request the deletion of your data.
  • 6.4 Restriction: Limit the processing of your data under certain circumstances.
  • 6.5 Objection: Object to the processing of your data for specific purposes.

To exercise your rights, please contact us at [email protected].

7. Cookies

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and understand how the website performs. They also help analyze what works and where it needs improvement.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can disable cookies through your browser settings if you prefer not to accept them.

How do we use cookies?

As with most online services, our website uses both first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function properly, and they do not collect any of your personally identifiable data.

Third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements relevant to you, and generally providing you with a better and improved user experience. These cookies help speed up your future interactions with our website.

8. Types of Cookies We Use

Cookies can be grouped into the following categories:

  • Necessary Cookies: These cookies are essential for the website to function properly.
  • Performance Cookies: These cookies allow us to collect information on how users interact with our website.
  • Functional Cookies: These cookies are used to enhance the functionality of the website.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements relevant to you.

9. Manage Cookie Preferences

You can change your cookie preferences anytime by clicking the "Cookie Settings" button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent.

Cookie Settings

In addition, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block or delete cookies. Below are links to support documents on how to manage and delete cookies from the major web browsers:

10. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically to stay informed.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

14. Data Storage and Protection

Your personal data is securely stored in our database and is only accessible by authorized personnel. We take all necessary steps to ensure that your data is protected against unauthorized access, alteration, or loss.

All data is stored on servers located within the European Union (EU). We adhere to all applicable data protection laws and regulations to ensure that your data is handled in a secure and confidential manner. By placing an order, you consent to the storage and processing of your data as outlined in this Privacy Policy.

This document is a combination of both the Privacy Policy and Cookie Policy. It ensures full transparency regarding your personal data and cookie usage while visiting TokYouSushi.ie.

FAQ

We collect personal information such as your name, phone number, email address, and pick-up time. Additionally, we collect order details, including the items you select and any special instructions you provide.

Your data is used to process and prepare your order, communicate with you about the order, and improve our services to enhance your customer experience.

We do not sell or trade your personal information. However, we may share your data with delivery services to ensure your order reaches you and with payment processors to facilitate secure transactions.

You can exercise your rights, such as requesting access, correction, or deletion of your data, by contacting us at [email protected].

We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. However, while we strive to ensure security, no system can guarantee absolute protection.

Cookies are small text files stored on your device to enhance your browsing experience. You can disable cookies via your browser settings if you prefer not to use them.

No, we do not use your data for marketing purposes unless you explicitly opt in to receive marketing communications.

You can reach us at [email protected] or call us at 087 297 1975. We are happy to assist you.

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